For this, the reservation manager of the hotel Mary (Sheila Tousey) is keeping her eye on everybody who is checking in. She misunderstands Tina as the representative and gives her a luxury corner suite. On the other hand, Stu O'Malley (M. Emmet Walsh), a crabby-untidy man, who is the actual critic is not at all looked after and gets a budget room.
Tina is gradually falling for Ray but Ray is not giving her the chance to be close as he thinks her to be the representative. The chef Earl (Graham Greene) wants to become a vegetarian and is consistently trying to discourage the customer not to have meat. The old Joe has dreams of winning a Jeep Cherokee. He participates in a bingo tournament where Grumpy old O'Malley is also participating. They both end up in the Cherokee. Misunderstandings keep piling up in Christmas in the Clouds. Of course, all misunderstandings get solved in the end.
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